As part of strategies to decongest service centres nationwide, leading mobile network operators MTN has put together plans to ensure that customers register their SIM cards successfully.
Ghanaians have been given up till the end of September, 2022 to register their SIM cards after the Communication Ministry headed by Mrs Ursula Owusu-Ekuful extended the deadline date due to low registration.[ads2]
To ensure all their customers successfully register their SIM cards, MTN has expanded its customer service network through partnership with local community by putting up additional nine service centres .
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Aside the nine service centres, the acting corporate service officer of the telecommunication giants, Mrs Georgina Asare Fiagbenu, speaking at a well-attended media and stakeholders forum in Takoradi on August 25 indicated that her outfit will deploy staff to register customers at their homes, workplaces, communities, and bus terminals to prevent long queues at its offices and service centres nationwide.
With her outfit and other network providers setting up strategies to register their customers, Mrs Fiagbenu called on the government to increase the SIM card re-registration awareness campaign as well as prompt processing and issuance of Ghana cards to applicants.
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She revealed that as part of plans to register all MTN customers before September 30, her outfit in partnership with the National Identification Authority have set up ten registration points in key regions to support the drive for Ghana card registration.
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